Equal Opportunity In Rental Statement

1Our Commitment to Fair Housing

At Listingo, we are dedicated to upholding the principles of equal opportunity in housing for all individuals seeking rental accommodations throughout Malaysia. We firmly stand against any rental advertisements or practices that violate Malaysian law or promote discrimination in any form.

2Equal Opportunity Policy

All rental properties listed on our platform must be made available to prospective tenants on an equal basis, in accordance with Malaysian legal principles and ethical standards of fair housing.

We expressly discourage any discrimination in the rental or lease of housing based on:

• Race
• Religion
• Descent or ethnicity
• Gender
• Place of birth
• Disability
• Age
• Marital status
• Nationality

3Landlord Responsibilities

As a landlord utilizing the Listingo platform in Malaysia, you are expected to provide fair access to housing for all qualified applicants.

While Malaysia's Federal Constitution primarily addresses discrimination in public sector contexts, Listingo recommends that all landlords adhere to these fair housing practices:

• Maintain complete transparency regarding property availability
• Establish consistent terms and conditions for all prospective tenants
• Provide accurate and comprehensive information about properties
• Refrain from statements or advertisements that indicate discriminatory preferences
• Evaluate all qualified applicants using objective, consistent criteria
• Document rental decisions with clear, non-discriminatory justifications

4Agent and Broker Conduct

Real estate professionals in Malaysia must maintain the highest professional standards and fair practices when representing properties on our platform.

We require all agents and brokers using Listingo to:

• Treat all prospective tenants with equal respect, courtesy, and professional dignity
• Present properties objectively without discriminatory steering or selective showing
• Provide equal service quality and information access to all qualified individuals interested in rental properties
• Refrain from making statements that could discourage particular tenants from pursuing available properties
• Maintain accurate records of all client interactions
• Complete our fair housing training program before listing properties

5Tenant Rights

As a prospective tenant using the Listingo platform in Malaysia, you are entitled to:

• Professional, courteous, and respectful service from all platform representatives
• Accurate, complete information about available properties without prejudice
• Fair and impartial consideration of your rental application based on objective criteria
• Protection under the Contracts Act 1950 regarding the terms and enforcement of rental agreements
• Recourse under the Consumer Protection Act 1999 for unfair practices or misrepresentation
• Confidential handling of all personal information in accordance with the Personal Data Protection Act 2010

6Legal Framework in Malaysia

While Malaysia does not currently have comprehensive anti-discrimination legislation specifically addressing private housing markets, Listingo is committed to promoting fair housing practices that respect the dignity and rights of all individuals.

Please note that landlords may establish specific requirements related to:

• Rental deposit amounts and payment schedules
• Rental agreement terms and duration
• Property usage conditions and restrictions
• Maximum number of occupants permitted

All such requirements must be applied consistently and transparently to all prospective tenants, with clear documentation provided.

7Reporting Concerns

We believe that everyone deserves equal opportunity to secure suitable housing that meets their needs. If you encounter any practices on our platform that contradict this commitment, we urge you to contact our dedicated Fair Housing Support Team immediately at support@listingo.com.my or +60 17-567 4567.

All reports will be handled with the utmost confidentiality, investigated promptly, and addressed appropriately in accordance with our platform policies and applicable Malaysian law.

This Equal Opportunity in Rental Statement was last updated on April 18, 2025, and represents Listingo's commitment to promoting fair housing practices in Malaysia.