1INTRODUCTION
At Listingo Sdn. Bhd. ("Listingo", "we", "our", or "us"), we are committed to protecting your privacy and complying with the Personal Data Protection Act 2010 ("PDPA") of Malaysia and other applicable data protection laws. This Cookie Policy explains how we use cookies and similar technologies across our websites and services.
This policy should be read in conjunction with our Privacy Policy, which provides comprehensive information about how we process your personal data.
2WHAT ARE COOKIES?
Cookies are small text files placed on your computer or mobile device when you visit a website. These files store certain data to help the website remember your preferences or activity over time. They are widely used to enable websites to function efficiently and provide valuable information to website owners.
In addition to cookies, we may use similar technologies such as:
- Web beacons (also known as "pixel tags" or "clear GIFs"): Small graphics that track your interactions with our website, emails, or advertisements
- Local storage: Browser storage that allows websites to store data locally on your device
- Session storage: Similar to local storage but expires when you close your browser
- Device fingerprinting: Collection of information about your device's attributes to recognize your device
3HOW WE USE COOKIES
We use cookies and similar technologies for the following purposes:
Essential functionality
To provide core features and services, such as account access, secure transactions, and site navigation
Personalization
To customize your experience based on your preferences and past interactions
Authentication
To recognize returning visitors and maintain your login status
Performance optimization
To improve site speed, usability, and overall user experience
Analytics
To analyze traffic patterns, user behavior, and website performance
Debugging
To detect and resolve bugs or performance issues
Security
To ensure compliance with our terms and security standards, including fraud prevention
Marketing
To deliver more relevant content and advertisements based on your interests
The data collected through cookies may include IP addresses, browser types, operating systems, referring URLs, pages visited, time spent on pages, clicks, and other usage data. Some of this information may be considered personal data under applicable data protection laws.
4TYPES OF COOKIES WE USE
4.1 Based on Duration
- Session Cookies: These are temporary cookies that expire when you close your browser. They enable the website to recognize you as you navigate between pages.
- Persistent Cookies: These cookies remain on your device for a specified period or until manually deleted. They help recognize you as a returning visitor and remember your preferences.
4.2 Based on Purpose
4.2.1 Strictly Necessary Cookies
These cookies are essential for the proper functioning of our website and cannot be switched off in our systems. They are typically set in response to actions you take, such as:
- Setting privacy preferences
- Logging in or filling out forms
- Managing your shopping cart
- Completing secure transactions
- Load balancing to ensure website availability
Examples of strictly necessary cookies we use: Authentication cookies, Security cookies, Session management cookies.
4.2.2 Analytical/Performance Cookies
These cookies allow us to count visits and traffic sources to improve our website's performance. They help us understand which pages are the most and least popular, how visitors move around the site, and whether they encounter any errors. All information collected is aggregated and anonymized.
Examples of analytical cookies we use: Google Analytics, Hotjar, Mixpanel.
4.2.3 Functionality Cookies
These cookies enable enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages. If you disable these cookies, some or all of these features may not function properly.
Examples of functionality cookies we use: Language preference cookies, Region/location cookies, Font size preference cookies, Display settings cookies.
4.2.4 Targeting/Advertising Cookies
These cookies are set through our site by our advertising partners. They may be used to build a profile of your interests and show you relevant advertisements on other websites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will experience less targeted advertising.
Examples of targeting/advertising cookies we use: Google Ads, Facebook Pixel, LinkedIn Insight Tag.
5THIRD-PARTY COOKIES
Some cookies on our platform may be set by third-party service providers who perform functions for us, such as:
- Analytics providers (e.g., Google Analytics)
- Advertising networks (e.g., Google AdSense, Facebook)
- Social media platforms (e.g., Facebook, Twitter, LinkedIn)
- Content delivery networks
- Customer support service providers
These third parties may collect data about your online activities over time and across different websites. We do not control these third-party cookies or their use. We encourage you to review their individual privacy and cookie policies for more information about how they process your data.
6MANAGING YOUR COOKIE PREFERENCES
6.1 Our Cookie Consent Tool
You can control non-essential cookies through our Cookie Settings tool, which appears when you first visit our website and is accessible at any time through the "Cookie Settings" link in the footer of our website. This tool allows you to:
- View the different categories of cookies we use
- Accept or reject specific categories of cookies
- Update your preferences at any time
6.2 Browser Settings
Most web browsers also allow you to manage cookie preferences through their settings. Please note that disabling cookies may affect the functionality of certain parts of our site. For instructions on how to manage cookies in your browser, please refer to the links below:
6.3 Opt-Out of Analytics Cookies
To opt out of Google Analytics tracking specifically, you can use the Google Analytics Opt-out Browser Add-on available at https://tools.google.com/dlpage/gaoptout.
6.4 Advertising Opt-Outs
To opt out of interest-based advertising, you can visit:
7DO NOT TRACK SIGNALS
Some browsers have a "Do Not Track" feature that signals to websites that you visit that you do not want to have your online activity tracked. Due to the lack of a common understanding of how to interpret these signals, our website currently does not respond to "Do Not Track" signals from browsers.
8COOKIE POLICY FOR MOBILE APPLICATIONS
Our mobile applications ("Apps") may use technologies similar to cookies, such as:
- Device identifiers: Unique identifiers assigned to your mobile device
- Mobile analytics software: Tools that track how you use our Apps
- Software Development Kits (SDKs): Code provided by third parties that enables specific functionality
For more information about how we use these technologies in our Apps, please refer to our Privacy Policy or the settings section of the relevant App.
9DATA RETENTION
Different cookies have different lifespans:
- Session cookies typically expire when you close your browser
- Persistent cookies remain on your device for a specified period, which can range from a few days to several years, depending on their purpose
For information about how long we retain the data collected through cookies, please refer to the Data Retention section in our Privacy Policy.
10INTERNATIONAL TRANSFERS
Information collected through cookies may be transferred to and processed in countries outside Malaysia where we or our service providers operate. These countries may have data protection laws that differ from those in Malaysia.
When we transfer your data internationally, we implement appropriate safeguards in accordance with applicable data protection laws, such as Standard Contractual Clauses.
11CHANGES TO THIS POLICY
We may amend this Cookie Policy at any time to reflect changes in our practices, technologies, legal requirements, or other factors. If we make significant changes, we will notify you through our website or other appropriate channels.
The "Last Updated" date at the top of this policy indicates when it was last revised. We encourage you to review this policy periodically to stay informed about our use of cookies.
12LANGUAGE
If these Terms are translated into another language, the English version will take precedence if there is any conflict or inconsistency.
LISTINGO SDN BHD (1363643-K)
A-21-1, Jalan Kerinchi,
Vertical Business Suite,
59200 Bangsar South,
Malaysia.